In terms of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievance or complaint may be intimated to Ankit Agarwal, Grievance Officer, who may be reached at Site No. 26, Laskar Hosur Road Adugodi, Koramangala, Bengaluru, Karnataka 560029 or by email at “[email protected]”. The complaint shall be redressed within a period of 15 (fifteen) days.
“Personal Information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, email address, phone number etc.
At the time of using the Website and filling up the form of interest, we collect Personal Information which includes, but is not limited to the name, email address, phone number etc. Certain specific information may also be captured on the filling of the form of interest by the user, which includes the resume of the user, Linkedin profile of the user, the location of the user, as well as some descriptive information such as essays, short quiz etc. Such information gathered shall be utilized to ensure greater customer satisfaction, for responding to your queries, improving our website, sending promotional emails, and to comply with legal obligations.
Cookies: We and our third-party service providers collect information from you by using cookies. A cookie is a small file stored on user’s computer hard drive containing information about the user. The cookie helps us analyse web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Website, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser.
Disabling Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Webiste because it may not function properly if the ability to accept cookies is disabled.
We collect your personal information; and aggregate information about the use of the Website to better understand your needs and to provide you with a better experience. Specifically, we may use your personal information for any of the following reasons:
It is further clarified that you providing Personal Information on the Webiste shall be deemed to be your consent to be contacted for the purposes mentioned above, (i) on the mobile number shared by you even if you are registered with the National Customer Preference Register (NCPR) and have opted out of receiving promotional calls and messages and (ii) by way of SMS or email notifications or messages in any other electronic form.
At our sole discretion, the Company may offer any of the following free services on BlissClub, which you may select to use or receive at your option. Certain of the following services may require you to provide additional personal information as detailed below:
We may offer a free electronic newsletter to users. We will gather the email addresses of users who use the Website for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters by following the link provided in each newsletter that points users to a subscription management page where the user can unsubscribe from receiving newsletters.
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues, services, and/or the Website. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. We may use a system to “tag” users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
We may conduct user surveys from time to time to better target our product and services to our the Website users. We will not share individual responses from these surveys with any third party. We will share aggregate data with third party service providers, partners, and other third parties. We also will post aggregate data containing survey responses on the Website; that data may be viewed and downloaded by other users of the Website.
We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. The Company may use encryption, passwords, and physical security measures to help protect your Personal Information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. The Company is not responsible for the unauthorized use of your information.
We may share the information that we collect about you, including your personal information, as follows:
We may contract with various third parties for the provision and maintenance of the Website and our business operations, and the Company may need to share your personal information and data generated by cookies and aggregate information (collectively, “information”) with these vendors and service agencies. The third parties will not receive any right to use your Personal Information beyond what is necessary to perform its obligations to provide the services to you.
We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.
In the event that the Company undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of the Company’s assets to which the Website relates or other corporate reorganization in which the Company participates, and is thus merged with or acquired by a third-party entity (a “Successor”), the Company hereby reserves the right to transfer the information we have collected from the users of the Website to such Successor.
In addition, in the event of the Company’s bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors’ rights generally, the Company may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Website to non-affiliated third parties in such event.
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any services you have requested or received from us.
THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. THE COMPANY MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. THE COMPANY WILL POST ITS UPDATED POLICY ON BLISSCLUB ON THIS PAGE. THE COMPANY ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF BLISSCLUB AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.